Please Help. Go to Solution. Solved by john. Hi mishyb15 Welcome to Autodesk Community! When you uninstall the product please make sure you have deleted all the previous downloaded files. Hope this helps. I see that you are visiting as a new member. Welcome to the Autodesk Community! I have attached the Uninstall article just so you can review and verify that you are following the removal steps.
You might also check to see if there are any other applications running that might prevent this from running properly. Try using Force Quit and close all your other apps. Then, you might also check to see what else is running using the Activity Monitor. Please select the Accept as Solution button if my post solves your issue or answers your question.
I have been able to uninstall on my MAC I think - its been along time since I did it but Maxim's approach is an excellent suggestion!
In a Terminal window, enter defaults write com. If the uninstall process fails, refer to: Uninstall using the Microsoft Installation Troubleshooter. Delete any remaining folders and registry keys Log on to the computer as a member of the Local Administrators group. On the Windows Start menu, click Run. In the Run dialog box, enter Regedit. In the Registry Editor, browse to the registry key that corresponds to the affected software version.
Refer to the table below. Delete the corresponding registry keys. Using Windows Explorer, navigate to the user's application folders that correspond to the affected software version. Delete the corresponding folders. If any of those are installed in the same machine, they need to be uninstalled and reinstalled as well.
Additional information about the registry is also contained in the Help topics in the Microsoft Registry Editor. Problems caused by improperly editing the Windows registry could render your computer operating system unusable. Use the End Task feature from Task Manager to end any anti-virus programs. Support and learning. To translate this article, select a language. View Original Translate. English Original X. View Original X.
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